Home Visits

If possible please try to telephone reception before 10:30 if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.

Consultations

All our consultations are by appointment, but medical emergencies are dealt with as a priority.  Some appointments are bookable up to 6 weeks in advance with the GP of choice or on the day that you wish to be seen with any GP.  Appointments are held at ten minute intervals.  We do try to keep to time, however at times things go wrong…….. Please try to understand.  The practice aims to offer appointments in the following time slots.

How to book in advance

The practice operates an appointment system and offers pre-bookable appointments up to 4 weeks in advance with the GP of your choice. 

How to book on the day you need to be seen

Some appointments are available for patients needing an appointment on the same day as the request being made.  Patients requiring an appointment for the same day will be offered an appointment but not necessarily with the GP of your choice.

If you are in a life-threatening situation or have severe chest pain likely to be a heart attack please phone for an ambulance by dialling 999.

Chaperones

During your appointment with a doctor or nurse you are welcome to ask for a chaperone. This will usually be one of the nursing team, however if a nurse is unavailable another staff member can chaperone with your agreement

Telephone Consultation

The practice offers a telephone consultation service. If you would prefer to speak to a GP rather than attending the surgery please tell the receptionist. The receptionist will take your details and ask a GP to telephone you at the end of their planned work.

Telephone consultations are not appropriate for nurse appointments. If you wish to speak to a nurse please inform reception who will ensure all the relevant details are passed to the nurse who will phone you back.